Help Centre / A neighbour’s tree damaged my property, whose insurance pays?

A neighbour’s tree damaged my property, whose insurance pays?

You’ll normally claim under your own home insurance for damage to your property. Liability for the cost may be pursued separately if another party is responsible (for example, following your insurer’s investigations).

Keep photos, notes of any prior concerns raised, and invoices for urgent repairs.

This page doesn’t provide legal advice; liability is assessed case-by-case by insurers and, if needed, by the courts.

Speak to our team

The quickest way to reach us is via online chat. No robots, only real people. Our friendly team are available to help you five days a week.

Opening Hours
  • Monday-Thursday
    9am-6pm
  • Friday
    9am-5pm
  • Saturday
    Closed
  • Sunday
    Closed
  • Bank Holidays
    Closed