Refused Home Insurance | Intelligent Insurance
Cover when others decline

Refused home insurance

If you’ve struggled to secure home insurance due to past refusals or cancelled policies, finding the right cover can be challenging.

At Intelligent Insurance, we specialise in arranging home insurance for individuals in unique circumstances, including those who have been refused insurance in the past*.

Your Circumstances, Covered.

Specialist home insurance

Why you might have been Refused Home Insurance Cover

Understanding why home insurance may be refused is crucial for securing future insurance. There are several common factors that insurers consider when assessing applications, and being aware of these can help you take proactive steps. Some reasons for home insurance refusals include:

  • Previous Claims: Insurers may be cautious if you have a history of frequent or significant claims
  • Poor Credit History: a low credit score can impact your eligibility for standard home insurance
  • Non-Disclosure: failing to disclose important information during the application process can lead to refusals
  • High-Risk Occupations: if your profession is considered high-risk, insurers may be more cautious
  • Unoccupied Property: homes left unoccupied for extended periods can pose higher risks
  • Property Condition: If your property has maintenance issues or requires significant repairs, it may be deemed high-risk
Get a Quote

Frequently Asked Questions

First of all, find out why your insurer is not offering you cover – ask for the specific details. This is important as you will be asked to confirm this information when obtaining a new quote.

Then speak to a specialist provider. At Intelligent Insurance we provide home insurance for circumstances including previously refused or cancelled policies.

With Intelligent Insurance, yes absolutely! We make it convenient for you to explore your options and get a quote online in less than ten minutes.

Cover tailored after others say no

Bespoke Refused Home Insurance

Every refusal has a reason, unusual construction, a past claim, a flood-risk postcode.
We cut through the tick-boxes and build a policy around the home you live in today.

Subsidence history, eco-build or standard brick terrace, we shape cover that fits: buildings, contents, the lot.

Nothing generic, nothing wasted, just the “yes” you were told you couldn’t get.

What we provide

Buildings cover up to £1,000,000
To repair or rebuild your home, as standard by Defaqto, an independent financial research company
Contents Insurance up to £100,000
New for old cover for belongings kept in your home
Alternative accommodation
Temporary accommodation in the event your home is uninhabitable
Replacement locks and keys
For lost or stolen keys
Trace and access cover up to £5,000
Replacement and repair to any parts of the building that are removed when tracing escape of water
Family Legal Protection up to £25,000
Cover for legal expenses (whether prosecuting or defending). There is a £100 excess.
Home Emergency Cover up to £250 per call-out
24 hour immediate assistance from a professional electrician, plumber or other specialist following certain emergencies in the home included as standard.

What isn't included?

We don’t cover loss or damage
  • Caused by wear, tear or gradual deterioration
  • That occurred before the policy started
  • Caused by vermin, insects, pets
  • Caused by dishonest, wilful or deliberate acts
  • Arising from leaks from swimming pools, fixed hot tubs, jacuzzies, fixed spas
Cover restrictions
  • you are only covered up to the maximum claims limits shown on your schedule
  • you are responsible for any excesses stated in your policy
  • any exclusions or restrictions shown by endorsement in your schedule

Looking for extra protection? Upgrade your cover

  • Family Legal Protection Plus

    Family Legal Protection Plus extends this cover limit to £50,000 and increases the range of legal disputes that you’re covered for.

    Optional
  • Home Emergency Plus

    Enjoy complete protection with extended emergency callout cover with up to £1,000 per callout, £1,000 Total Claims Limit/Year, Boiler & Heating System cover & Alternative Accommodation

    Optional
  • Accidental Damage

    Cover for accidental breakages or damage to your buildings e.g: putting your foot through the ceiling, or accidental breakage of glass

    Optional

Still have questions about Refused Home Insurance? Visit our help centre

What you get with Intelligent Insurance

  • Defaqto 5-Star rated protection
  • Underwritten by trusted, household-name insurers
  • Competitive premiums with flexible payment options
  • UK-based team praised for excellent customer service
  • Fast online quote - no lengthy phone calls required
Ready to get insured again?

Get an online quote for your Home, no matter what your circumstances

Get a quote
Need to chat?

No chatbots - just real people, ready to help you.

Live Chat

*We may not be able to quote in all circumstances. Cover limits/restrictions and/or conditions may apply to the policy. These are clearly detailed prior to purchase, and in the policy documentation for you to determine if the cover is suitable for your needs.

Home insurance knowledge base

Browse our intelligent reading list of articles, guides and tips at your own convenience.

What our customers say

  • Really helpful and expert customer service

    “…Really helpful and expert customer service. They were able to offer insurance when offers had been declined due to minor remediated subsidence…”

    JM
    New Policyholder – 21st June 2024

How to make a claim

Making a claim has never been easier – just follow these three simple steps.

step-one to making a claim

Step One – Check Your Policy

Find your insurer’s claims contact details in your policy document or Schedule. Always have your policy number to hand, as it helps your insurer’s claims team quickly identify you and assist you without delay.

step-two to making a claim

Step Two – Report the Incident

Call your insurer’s claims team as soon as the incident occurs. Provide a brief description of what happened and, if applicable, notify the Police within seven days for incidents like theft or malicious damage.

step-three to making a claim

Step Three – Submit Your Claim

If required, complete and return the claim form along with supporting documents (receipts, photos, etc.) within 30 days. This ensures a smooth, timely processing of your claim.

Home Insurance Specialists names you can trust

Allianz Insurer
Intelligent Insurance | Pen Underwriting Panel Member
Intelligent Insurance | Arkel Panel Member
Intelligent Insurance | Non-Standard Home Insurance
Intelligent Insurance | AXA Panel Member
Intelligent Insurance | Prestige Underwriting Services Panel Member

Get Your Specialist Insurance Quote Today

Get a quote