
Discover how Defaqto Star Ratings guide better insurance choices
Areas of cover may include:
Usually. Many conversions are non-standard construction, which affects underwriting and conditions.
Often. Oak/timber or steel frames, SIPs and large glazed spans fall outside standard brick/block.
Yes, subject to eligibility and the property’s listing/curtilage. We’ll ask about grade and restrictions.
Yes. Tell us usage and typical unoccupied periods so terms match how you live.
Yes, subject to the scope of works, site security and who’s carrying out the work.
No, we don’t currently insure thatched roofs.
Construction/frame, roof/materials, rebuild value, heritage status, usage, heating/services, security, outbuildings and any planned/ongoing works.
Every conversion is different. We’ll ask about construction & frame, heritage status, how it’s used (main, second or holiday home), heating/services, security & access, outbuildings/annexes, and any recent or ongoing works, then place cover via a panel of UK insurers.
This ensures your quote reflects the property you actually own, not a generic “standard build”. Exact limits, options and exclusions are shown in your quote and Schedule.
Family Legal Protection Plus extends this cover limit to £50,000 and increases the range of legal disputes that you’re covered for.
Enjoy complete protection with extended emergency callout cover with up to £1,000 per callout, £1,000 Total Claims Limit/Year, Boiler & Heating System cover & Alternative Accommodation
Cover for accidental breakages or damage to your buildings e.g: putting your foot through the ceiling, or accidental breakage of glass
*We may not be able to quote in all circumstances. Cover limits/restrictions and/or conditions may apply to the policy. These are clearly detailed prior to purchase, and in the policy documentation for you to determine if the cover is suitable for your needs.
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Discover how Defaqto Star Ratings guide better insurance choices
If you’re currently insured with us, you’ll find the documents for your policy in MyAccount.
Making a claim has never been easier – just follow these three simple steps.
Find your insurer’s claims contact details in your policy document or Schedule. Always have your policy number to hand, as it helps your insurer’s claims team quickly identify you and assist you without delay.
Call your insurer’s claims team as soon as the incident occurs. Provide a brief description of what happened and, if applicable, notify the Police within seven days for incidents like theft or malicious damage.
If required, complete and return the claim form along with supporting documents (receipts, photos, etc.) within 30 days. This ensures a smooth, timely processing of your claim.