If you wish to cancel your policy, the best way is to talk to our team via Online Chat during our opening hours.

Online Chat

If your request is relating to your policy renewal, please see the Renewals page.

Outside of opening hours, please complete the form below but be aware that we may need to call you in order to complete the cancellation of your policy.

Please note that we can often accommodate changes to your cover or circumstances without needing to cancel your policy, for example, if you are moving home we can quote for the new address. This helps avoid cancellation charges and ensures continuous cover. Go to Amend Your Policy page to make a change.

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You can also call us on 03333 11 11 10.

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