Buildings & Contents Claims Numbers

If you need to make a claim, please refer to the 'Need to Make a Claim?' section in your Home Insurance Policy Schedule for details of who you need to contact.

Provider Locality Telephone Opening Hours
AXA Insurance UK plc UK 033 002 46842 home@axa.co.uk 8am-8pm Mon-Fri. 9am-5pm Sat.
24/7 Emergency Service.
Midas Underwriting Limited UK 0330 123 5748 claims.info@midasuw.com 9am-5pm Mon-Fri. 24/7 Emergency Service.
Modus Underwriting Ltd UK 0344 856 3816 9am-5pm Mon-Fri. 24/7 Emergency Service.
Plum Underwriting Ltd
Policies starting PLUMIIC
UK 0345 013 3518 claims.intelligentinsurance@plum-underwriting.com 9am-5pm Mon-Fri. 24/7 Emergency Service.
Plum Underwriting Ltd
Policies starting PLUMII
N. Ireland 0345 313 1918 eflex.niclaims@plum-underwriting.com 9am-5pm Mon-Fri. 24/7 Emergency Service.
UK ex. NI 0345 013 3518 claims.intelligentinsurance@plum-underwriting.com 9am-5pm Mon-Fri. 24/7 Emergency Service.
Prestige Underwriting Services Ltd UK 08000 327 327 householdclaims@prestigeunderwriting.co.uk 9am-5pm Mon-Fri. 24/7 Emergency Service.
Towergate Underwriting Household UK 01708 777710 (Opt.1) householdclaims@towergate.co.uk 9am-5pm Mon-Fri. 24/7 Emergency Service.

Additional Covers

Cover Contact Telephone Opening Hours
Family Legal Protection Arc Legal Assistance Ltd 0344 770 1040 9am-5pm Mon-Fri. 24/7 Emergency Service.
Home Emergency Cover CET (UK) Limited 0333 999 3554 24/7

Emergency Helplines

Helpline Telephone Opening Hours
24/7 Legal Advice Helpline 0344 770 1040 24/7
24/7 Domestic Helpline 0333 999 3553 24/7
OK, we just need a few details to get started... Step 1 / 5
  • This field is for validation purposes and should be left unchanged.