If you need to make any changes to your policy at renewal or would like to discuss any aspect of your renewal, please call us on the number below.

Call: 03333 11 11 10
This is a standard rate line, usually included in mobile minutes.

Frequently Asked Questions

Your renewal offer will be sent to you via email around 30 days before your policy is due for renewal. Please note that you may need to check your email spam box as occasionally the renewal offer can be incorrectly marked as spam.

If your renewal is due within the next 30 days and you haven’t received your renewal offer and documents, please call us so that we can verify your email address and re-issue the offer to you.

Please note that all renewal offers are issued via email. You may need to check your spam box.

It depends on the details of your renewal offer and your method of payment.

When you receive your renewal offer email, please check the ‘what happens next’ section – this will either state that the policy will auto-renew or will ask you to call us to manually renew the policy.

If you’d prefer your policy not to auto-renew, you can opt out by speaking with an adviser after your renewal offer has been issued.

To make any changes to your policy please call the number above and a member of our renewals team will be happy to help.

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