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FAQ
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Are the contents of my freezer covered?
Are the contents of my freezer covered?
Yes, fridge and freezer contents are covered up to the value of £750
Can we help?
Our customer service team is available to help six days a week. The quickest and easiest way to contact us is via online chat.
Click to speak with a member of our team online
Opening Hours
View our Christmas Opening hours
Monday:
9am - 6.30pm
Tuesday:
9am - 6.30pm
Wednesday:
9am - 6.30pm
Thursday:
9am - 6.30pm
Friday:
9am - 6pm
Saturday:
9am - 1pm
(online chat only)
Sunday:
Closed
Bank Holidays:
Closed
Our phone line operating hours are currently 9am-5pm, Monday to Friday. We are available via online chat during our usual business hours.
High Quality Cover
Intelligent Insurance provides one of the most comprehensive policies in the market as indicated by a Defaqto 5 Star Rating
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Is this your first year with us, or have you renewed your policy?
It's my first year of insurance
I've renewed my policy
When did your current cover period start?
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01/03/2021 Onwards
01/01/2020 to 28/02/2021
01/11/2019 to 31/12/2019
01/10/2019 to 31/10/2019
When did your cover period start?
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01/03/2021 Onwards
01/02/2021 to 28/02/2021
01/01/2020 to 31/01/2021
01/11/2019 to 31/12/2019
01/10/2019 to 31/10/2019
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Christmas Opening Hours
Christmas Eve:
9am - 12.30pm
Christmas Day:
Closed
Boxing Day:
Closed
27th Dec:
9am - 6.00pm
28th Dec:
9am - 1pm (online chat only)
29th Dec:
Closed
30th Dec:
9am - 6.30pm
New Year's Eve:
9am - 5.00pm
New Year's Day:
Closed