Help Centre / How do I notify you that the policyholder has died?

How do I notify you that the policyholder has died?

Please inform us as soon as possible if the policyholder has passed away.

Explanation:
The death of the named policyholder changes who is responsible for the property and may affect cover. Prompt notification lets us update the policy, deal with the executor and arrange any additional cover that may be needed.
Failing to advise us could delay or invalidate future claims.

Next Steps:

  • Speak to one of our advisors on live chat or call us on the number shown in your policy documents.
  • Quote the policy number and the full name of the deceased.
  • Give contact details for the executor or next of kin.
  • Be ready to supply a copy of the death certificate if we request it.

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