Help Centre / How do I register for My Account?

How do I register for My Account?

To register for My Account, follow these simple steps:

  1. Email Instructions:
    • Check your email for instructions on account creation.
    • Click on the provided link to ‘Create an account’.
  2. Visit the Website:
  3. Set a Password:
    • Set a secure password for your account.
  4. Verification Email:
    • After completion, a ‘verification email’ will be sent to your registered email address.
    • If the email is not received, double-check for any typos in your email address.
    • Check your junk or spam filter for the verification email.
  5. Verification Process:
    • Follow the steps in the verification email to complete the process.
  6. Accessing My Account:
    • Once verified, log in to My Account using your email and the password you created.

Registering for My Account is essential for managing your policies, accessing documents, and making convenient changes. If you encounter any issues, ensure accurate email details and check your spam folder for the verification email.

Speak to our team

The quickest way to reach us is via online chat. No robots, only real people. Our friendly team are available to help you five days a week.

Opening Hours
  • Monday-Thursday
  • Friday
  • Saturday
  • Sunday
  • Bank Holidays