Help Centre / How does paying by direct debit work?

How does paying by direct debit work?

We partner with Premium Credit to process your payments via direct debit on our behalf. This arrangement requires you to enter a credit agreement with Premium Credit directly.

Upon setting up your payment plan, Premium Credit (PCL) will email you a link to create an online account, where you can view your payment schedule and sign your credit agreement online.

Learn more about the payment process: Personal Insurance Customers – Premium Credit.

Keep in mind

Cancelling your direct debit with PCL does not cancel your insurance policy with us, and vice versa. Notify us directly if you wish to cancel your insurance, and separately cancel your direct debit arrangement with PCL.

The insurance policy managed by Intelligent Insurance and the credit agreement overseen by Premium Credit are separate agreements. Premium Credit handles payment collection and credit agreement administration, while we manage your insurance policy.”

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