Help Centre / I pay annually by card. Will my policy automatically renew?

I pay annually by card. Will my policy automatically renew?

Policies that are paid annually by card do not renew automatically, they will lapse on expiry date of the policy if we don’t receive a payment from you by this point. You don’t need to tell us if you no longer need the insurance from renewal e.g. you’re moving abroad, as it will lapse.

Speak to our team

The quickest way to reach us is via online chat. No robots, only real people. Our friendly team are available to help you five days a week.

Opening Hours
  • Monday-Thursday
    9am-6pm
  • Friday
    9am-5pm
  • Saturday
    Closed
  • Sunday
    Closed
  • Bank Holidays
    Closed