Help Centre / My policy is set to automatically renew. When will my payment be taken?

My policy is set to automatically renew. When will my payment be taken?

Auto Renewals – Monthly Direct Debit

If you pay by monthly Direct Debit, your policy will automatically renew one working day before your renewal date.

Your first payment may take 5–10 working days to leave your account. All subsequent payments will revert to your usual payment date.

Auto Renewals – Annual Payment

If you pay annually, your policy will automatically renew the day before your renewal date, with the payment being collected on the same day.

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