As a Nelson Policies at Lloyd’s policyholder, your claims contact details and instructions are set out in your policy wording.

First, check whether you are insured through Beazley or Sirius Point (this is shown on your policy schedule that has been emailed to you). Then refer to the relevant policy document above:

• Non-Standard Household – see the Non-Standard Beazley or Non-Standard SiriusPoint policy document
• Residential Property Owners – see the Residential Property Beazley or Residential Property Sirius policy document

Follow the claims section in your policy wording for the correct phone number, email address and any information you will need to provide.