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Insurance Explained: Quality & Good Value

In the insurance world, quality and good value are terms used to evaluate insurance policies. This article explores what differences really are.

insurance explained - good quality and value

When it comes to shopping for your home insurance it can be tempting to take the easy choice and just renew with the same company or get the cheapest offer from a price comparison website. While these may be the easiest or quickest options, if you don’t do your homework properly, it can actually leave you with headaches to deal with in other areas, such as if you have to make a claim. This article explores what Quality and Good Value are.

It is important that while you want to make sure you are getting a good deal and not paying over the odds for your cover, that you check your policy will give you the protection you need should you have to make a claim. That, and good customer service should be high on every home insurance shoppers list.

Intelligent Insurance have always placed the quality of the policy we offer alongside good value, to ensure we give our customers the best possible home insurance policy for, what is for most, their most valuable asset.

5 Star Cover

%add php function% 2024 marks the eighth year in a row that we have been offering a 5 Star Defaqto Rated policy for both our buildings and contents insurance. This means that when purchasing a policy from us you are getting one of the most comprehensive policies in the market – quality cover including a comprehensive range of features and benefits

What is Defaqto?

Defaqto is an independent and unbiased financial researcher. Its Star Ratings help consumers quickly understand a product’s market position. This understanding is based on the comprehensiveness of features and benefits offered. For each insurance policy, Defaqto assesses between 40 and 100 features or benefits. It also reviews the terms and conditions. An overall 1 to 5 Star Rating is then assigned. In this system, 5 stars represent the highest quality of cover.”

Excellent Customer Service

As well as offering the most comprehensive policy, Intelligent Insurance are also very proud of the customer service we deliver, both over the phone and by online chat. Our team are trained to exceptionally high standards in both product knowledge and services delivery. This has been recognised by achieving the Excellent rating from Trustpilot in relation to our service, and 94% of customers recommending us from Reviews.IO. These ratings take into account live reviews received every day and are based on reviews from over 4,000 of our happy customers.

Great Claims Experience

Last but not least, people purchase insurance primarily to protect their property and contents against unfortunate events or accidents. In December 2020, an independent company, Consumer Intelligence, surveyed a sample of Intelligent Insurance customers who had made claims. They asked these customers about their claims experience and overall satisfaction with the handling of their claims. The findings of this survey ranked the claims service with 9/10* (where 10 is highest).

Intelligent Insurance specialise in providing non standard home insurance for customers with unusual properties and circumstances. We can also provide cover for standard properties and situations with the same high-quality cover and service.

We always try to provide you with our best possible price for your circumstances which is why we use a panel of trusted UK insurers, including brands like LV= Broker.

Click to Get a Quote for your home insurance, or for more information about any of our specialist insurance covers, view our Building Insurance Cover page.

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