What is home emergency plus cover?
Key points
- 24/7 helpline on 0333 234 3486.
- Up to £1,000 per emergency call‑out (maximum one claim per policy year).
- Covers common household emergencies – plumbing, electrics, heating, pests and more.
- Add it to your policy in minutes: Home Emergency Plus cover.
What’s included?
| Emergency type | What’s covered |
|---|---|
| Plumbing & drainage | Stop burst pipes, blocked drains or toilets and prevent further damage. |
| Internal electrics | Restore essential internal wiring and fuse‑box faults. |
| Internal gas pipes | Make safe and repair leaks (boiler cover below). |
| Boiler & heating | Get your heating/hot‑water working again. |
| Roof damage | Temporary repairs to stop water entering. |
| Security | Secure broken windows, doors or locks. |
| Pests | Remove wasps’ nests, rodents or other vermin inside the home. |
| Alternative accommodation | Arrange and pay for temporary accommodation if your home is uninhabitable. |
How it works
- Call the helpline any time – we’ll arrange a qualified contractor.
- We pay approved costs up to £1,000 for parts, labour and VAT.
- If the issue is not covered, we’ll advise on your next steps.
Keep the number handy and relax knowing help is on call day or night.