Skip to content
This is an alert banner to test This is an alert banner to test
Primary Secondary
Intelligent Insurance
  • Manage my policy
  • Retrieve Quote
  • Help Centre
  • Contact us
  • Your Property
    • Property Type
      • Non standard home insurance
      • Listed building insurance
      • Barn conversion insurance
      • Old house insurance
      • Large house insurance
      • Timber framed house insurance
      • Steel framed house insurance
      • Flat roof insurance
    • Property Condition
      • Subsidence home insurance
      • Underpinned house insurance
      • House renovation insurance
      • Home insurance flood risk
    • Property Usage
      • Home business insurance
      • Second home insurance
      • Holiday home insurance
      • Let property insurance
      • Unoccupied home insurance
      • Probate home insurance
      • Bed and Breakfast insurance
      • Shared house contents insurance
  • Your Circumstances
    • Refused home insurance
    • Home insurance with criminal convictions
    • Home insurance with bankruptcy
    • Bad credit home insurance
    • Home insurance with claims history
    • High risk occupation home insurance
  • Our Cover
    • Specialist home insurance cover
    • Buildings and contents insurance cover
    • Buildings insurance cover
    • Home contents insurance
    • Accidental damage insurance
    • Personal belongings insurance
    • High risk property and specified contents
    • Bicycle cover
    • Family legal protection
    • Home emergency insurance
  • Sign in
  • Get a Quote
  • Renewal
  • Excesses & Endorsements
  • Bereavement
  • Popular
  • Cancellation
  • Fees
  • Keeping in touch
  • Making a claim
  • Making changes to cover
  • Payments
Help Centre / Our Service

Fees topics

Fees
  • Renewal
  • Excesses & Endorsements
  • Bereavement
  • Popular
  • Cancellation
  • Fees
  • Keeping in touch
  • Making a claim
  • Making changes to cover
  • Payments
Are there any charges or fees for paying by direct debit?
A 13.5% interest charge is included in the price you are quoted to pay by monthly by direct debit (26.9% APR). If you do not sign your credit agreement with Premium Credit, a £25 fee is payable. In the event of a payment default, a fee of £27.50 will be applied.
How much does it cost to make changes to my policy?
If you make a change to the Statement of Fact, for example, add a lodger, tell us that renovations are in progress etc, a £30 administration fee will apply. Sometimes changes will result in an amendment to the premium, for example adding cover, change of address. This could mean a refund or an additional premium to pay and will be in addition to any administration fee that applies. Changes to risk can also adjust the terms of the policy i.e. if you are going to leave your home unoccupied, the insurer may want to ask for increased security
What happens if I don’t sign my credit agreement?
If you don’t sign your Premium Credit agreement: Your first payment will still be collected Premium Credit may charge you an additional £25 fee Please sign your credit agreement promptly through the Premium Credit portal to avoid any charges.

Home Insurance Specialists names you can trust

We work with experienced and established insurers to give you peace of mind that your home is protected

Allianz Insurer
Intelligent Insurance | Panel Member | Arkel
Intelligent Insurance | Non-Standard Home Insurance
Intelligent Insurance | Prestige Underwriting Services Panel Member
Intelligent Insurance | Panel Member | AXA
Intelligent Insurance | Panel Member | Pen Underwriting

Intelligent Advisory Services Limited is registered in England and Wales (Reg. No. 07839423).

Address: 4 Lakeside, Headlands Business Park, Salisbury Road, Ringwood, BH24 3PB

Website by Rareloop
Insurance
  • Specialist home insurance cover
  • Get a Quote
  • Articles & Guides
  • Refer a Friend
Intelligent Insurance
  • About us
  • Careers
  • Write a Review
Manage Your Cover
  • My Account
  • Manage My Renewal
  • Amend my policy
  • Cancel Policy
  • Policy Documents
Support
  • Contact us
  • Help Centre
  • Raise a complaint
  • Make a claim
  • Site Map
Legal
  • Privacy Policy
  • Cookie Policy
  • Terms & Conditions
Intelligent Insurance and Intelligent Insurance Complete Home are trading names of Intelligent Advisory Services Ltd and is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 624474. You may check this on the Financial Services Register by visiting the FCA's website or by contacting the FCA on 0800 111 6768. This website is intended for customers based in the UK and is therefore subject to the UK regulatory regime(s)