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Buildings Cover topics

Buildings Cover
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Do I need to notify you if I install solar panels on my roof?
Yes, you must notify us if you install solar panels on your roof. Policy Reference: “You must inform us if there are any changes to your circumstances or the information you have previously provided. This includes any alterations, renovations, extensions or structural changes to the buildings.” See: Policy Booklet, General Conditions – Your duties Explanation: Installing solar panels counts as a structural change to the building. Failing to tell us could invalidate a future claim. Next Steps: Contact us before or immediately after installation. Provide details such as the panel type, where they will be fitted, and confirmation that the work is professionally carried out and connected to the main building.
Are solar panels covered by home insurance?
Yes, solar panels are covered under the insurance policy if they are permanently installed at the home. Conditions: Only covered under buildings cover, and not included in contents insurance. Must be permanently installed. Temporary or portable panels are not covered. Damage must be caused by an insured event (e.g. storm, fire, theft) as defined in the Buildings section of the policy booklet.
Do I need to give a rebuild estimate to get buildings insurance?
Yes you do. Although Intelligent Insurance policies provide cover up to £1,000,000 for buildings (so you never have to worry about being under insured), the premium is rated based on the re-build value of your property. You can use the ABI’s rebuild calculator or get a more accurate calculation by using a surveyor.
Can I pay more to get an endorsement removed?
Endorsement Significance An endorsement serves to articulate specific terms, requirements, or limitations to your insurance coverage. It provides clarity on areas where the insurer may wish to restrict or define coverage. Limiting Factors Endorsements are in place to address specific concerns or risks. Insurers may choose not to offer coverage or may wish to set specific conditions, reflecting their risk assessment. No General Option In most cases, paying an additional premium does not enable the removal of endorsements. Endorsements are integral to policy terms and conditions, reflecting the insurer’s underwriting decisions. Flood Exclusion Exception The only potential exception relates to the flood exclusion endorsement. If you have a flood exclusion and seek to add this cover, reaching out to our team allows exploration of options. We may assess eligibility for coverage through Flood Re, possibly resulting in a revised premium.
What is the difference between an excess and a voluntary excess?
Understanding the distinction between excess and voluntary excess is essential for navigating your home insurance policy: Excess Defined An excess is the amount you must contribute towards a claim before your insurer covers the remaining costs. It consists of both compulsory and voluntary components. Compulsory Excess This is the mandatory amount set by your insurer, automatically applied to every claim. It is non-negotiable and forms part of the total excess. Voluntary Excess Unlike compulsory excess, this is an optional amount you can choose to pay voluntarily in addition to the compulsory excess. Opting for a higher voluntary excess may lower your premium but increases your upfront contribution in a claim. Combined Impact In the event of a claim, both compulsory and voluntary excess amounts are combined. For example, if the compulsory excess is £200 and you choose a voluntary excess of £100, you would pay a total excess of £300. Premium Considerations Selecting a higher voluntary excess might lead to a reduced premium, but it’s crucial to weigh the potential savings against your ability to cover the higher excess during a claim.
What are the excesses on my home insurance policy?
Your policy excesses (the amount you pay when making a claim) are detailed in your: Quote documentation Policy schedule in My Account Different insurers have different excess structures, so always check your specific policy documents for the exact amounts that apply to you.
Do I have to pay the excess amount before my claim can be progressed?
This depends on your insurer and type of claim. Your claims handler will: Explain when the excess needs to be paid Guide you through the payment process Provide specific details for your situation Remember: Claims are handled directly by your insurer, not by Intelligent Insurance. You can: Find your insurer details in your policy schedule Check our Claims & Emergency Helplines page View your policy excess amounts in your policy documents
Can I buy contents insurance without buildings insurance?
Navigating the possibility of buying contents insurance without buildings insurance offers flexibility. Independent Policies You can purchase contents insurance independently, especially if you don’t own the property or have separate renewal timelines for contents and buildings policies. Combined Savings While it’s recommended to bundle both policies for potential discounts, it’s not mandatory. Purchasing separately is a viable option based on your unique circumstances. Timing Considerations Evaluate the timings of your contents and buildings policies. If they don’t align or you don’t own the property, purchasing them independently can be a practical choice. Summary Understanding the flexibility in acquiring individual policies empowers you to make choices that align with your specific needs. Intelligent Insurance provides adaptable solutions for comprehensive coverage tailored to your situation.
What is the difference between contents insurance and home insurance?
Understanding the difference between home insurance and contents insurance is vital. Home Insurance Defined Encompasses both buildings and contents insurance. A comprehensive package safeguarding your property’s structure and its internal belongings. Contents Insurance Focus Specifically covers the belongings within your home. This includes furniture, electronics, clothing, and other personal items. Summary Deciphering these distinctions ensures clarity when choosing the right insurance coverage for your needs. Intelligent Insurance provides tailored solutions for both aspects, offering a comprehensive approach to protect your home and its contents.
What items should I include in contents insurance?
Deciding what items to include in your contents insurance is crucial for accurate coverage. Consider the following guidelines: Comprehensive Definition Think of contents as everything you’d take when moving house, including carpets, curtains, and white goods like washing machines and dishwashers. Thorough Inventory Conduct a thorough assessment of your home, exploring rooms, garage, shed, and loft. Calculate the replacement cost for each item as if they were brand new. Inclusive Categories Include a diverse range of items such as furniture, jewellery, electronics, clothing, and more. This ensures a comprehensive representation of your belongings. Summary Accurate estimation is crucial. Underestimating the value of your contents might result in a lower payout during a claim. Take the time to assess and calculate replacement costs diligently. Understanding the breadth of what should be included in your contents insurance ensures that your policy reflects the true value of your possessions, providing adequate coverage for various scenarios. Intelligent Insurance encourages a meticulous approach to ensure your peace of mind in the event of a claim.
What is ‘contents in the open’?
Contents in the open encompasses possessions deliberately positioned outside within your property’s boundaries. These outdoor items, crucial for enhancing your living space, may include garden furniture, patio heaters, and ornamental decorations. Understanding the significance of these belongings and their exposure to external elements emphasises the need for comprehensive coverage. Intelligent Insurance goes beyond standard policies, offering tailored solutions to ensure your outdoor possessions are adequately protected. This commitment provides you with the reassurance that your lifestyle assets, even in open spaces, are part of a robust and inclusive insurance plan, delivering peace of mind in every corner of your home.
Is my patio covered?
If you have buildings insurance cover with Intelligent Insurance, your patio and walls are automatically included. Here’s a breakdown of the coverage: Permanent Fixtures Coverage These are considered permanent fixtures and are covered under your buildings insurance. Enjoy peace of mind knowing that damages to these essential elements of your property are included in your policy. Contents in the Open Coverage Items that can be moved around, such as garden furniture or plant pots, fall under the category of contents in the open. The coverage for these items can vary by underwriter, with protection extending up to £1,000. Summary Understanding the distinction between permanent fixtures and contents in the open ensures that your coverage aligns with the specific components of your property. Intelligent Insurance provides comprehensive solutions to safeguard both your property’s structure and its movable contents in outdoor spaces.
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Home Insurance Specialists names you can trust

We work with experienced and established insurers to give you peace of mind that your home is protected

Allianz Insurer
Intelligent Insurance | Panel Member | Arkel
Intelligent Insurance | Non-Standard Home Insurance
Intelligent Insurance | Prestige Underwriting Services Panel Member
Intelligent Insurance | Panel Member | AXA
Intelligent Insurance | Panel Member | Pen Underwriting

Intelligent Advisory Services Limited is registered in England and Wales (Reg. No. 07839423).

Address: 4 Lakeside, Headlands Business Park, Salisbury Road, Ringwood, BH24 3PB

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Intelligent Insurance and Intelligent Insurance Complete Home are trading names of Intelligent Advisory Services Ltd and is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 624474. You may check this on the Financial Services Register by visiting the FCA's website or by contacting the FCA on 0800 111 6768. This website is intended for customers based in the UK and is therefore subject to the UK regulatory regime(s)