Home Insurance
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Help Centre
- Help Centre
- How do I update my card details for my renewal?
- Does home insurance cover damage caused by wasps (or the cost of removing a wasp nest)?
- What insurance do I need as a tenant?
- What does single article limit mean?
- A neighbour’s tree damaged my property, whose insurance pays?
- Am I covered if a tree falls on my home in a storm?
- Can I insure a home built with Structural Insulated Panels (SIPs)?
- When will the first payment for my renewal be taken?
- Are EV chargers covered by my insurance policy?
- Does home insurance cover hearing aids?
- Does home insurance cover robotic lawn mowers?
- What areas do you cover?
- How do I notify you that the policyholder has died?
- Are Solar Panels Covered by Home Insurance?
- Do I Need to Notify You if I Install Solar Panels on My Roof?
- Do I Need Business Insurance If I Work From Home?
- Can I insure a property I don’t own?
- Do you need to cancel home insurance when you sell your house?
- Can I transfer my house insurance when I move?
- What does buildings insurance cover
- What does accidental damage cover
- What is accidental damage cover
- Is wear and tear allowance to my buildings insurance covered
- What incidents or events are covered
- Can i buy buildings insurance without contents insurance
- How can i save money on buildings insurance
- How can i find out the rebuild value of my home
- Do i need to give a rebuild estimate to get buildings insurance
- Difference between market and rebuild value of my home
- The difference between buildings and home insurance
- Do i need building insurance if i rent
- Is there a legal requirement to have buildings insurance
- What is buildings insurance
- What is considered an outbuilding
- Are my outbuildings covered
- What is accidental damage cover
- Is accidental damage cover included on my policy
- What possessions are covered while my child is away at university
- Is my childs bicycle covered while they are away
- Can my childs belongings be covered when they are away at university
- Does contents insurance cover my bicycle
- Are the contents of my shed or garage covered
- Are the contents of my freezer covered
- What does new for old mean
- Is my patio covered
- What is contents in the open
- What is the difference between contents insurance and home insurance
- Can i buy contents insurance without buildings insurance
- Are my pedal cycles covered when I am abroad
- Will my pedal cycles be covered wherever I go
- Does contents insurance cover my bicycle
- Am I covered when taking my items on holiday
- How much personal belongings cover can I have
- What is personal belongings cover
- How often do i need to get content cover valuations
- What high risk items should you disclose on your insurance
- What are high risk or high value items
- Is there a limit to how many claims I can make under home emergency
- Will making a claim under home emergency affect my home insurance no claims discount
- What is classed as an emergency
- Is there an excess to pay on home emergency insurance cover
- Can i add home emergency plus cover at any time
- Am i covered for home emergencies straight away
- How much is home emergency plus cover
- How do i claim for a home emergency
- Are there any circumstances where i cannot use my home emergency cover or make a claim
- How is home emergency cover different to home insurance
- What is home emergency plus cover
- Will making a claim under legal expenses affect my home insurance no claims discount
- Family legal expenses is there an excess to pay
- Can i add legal expenses plus cover at any time
- Are legal expenses immediate
- How much is legal expenses plus cover
- How do i claim under legal expenses cover
- Circumstances where you cannot use legal expenses cover
- What is legal expenses plus cover
- Are legal expenses cover included in your home insurance
- What is legal expenses cover
- Do i have to pay the excess amount before my claim can be progressed
- What are the excesses on my home insurance policy
- Will taking a voluntary excess reduce my premium
- What is the difference between an excess and a voluntary excess
- What is an excess
- Can i pay more to get an endorsement removed
- Where can i find any endorsements on my policy
- What is an endorsement
- Will i get a refund if i cancel
- How much does it cost to cancel
- How do i cancel my policy
- What happens if i dont sign my credit agreement
- Is there a fee to arrange my insurance
- How much does it cost to make changes to my policy
- Are there any charges or fees for paying by direct debit
- Whats the best way to communicate with intelligent insurance
- How do i stop receiving marketing communications from you
- Can you keep me up to date with special offers and promotions
- Who will deal with my claim
- How do i make a claim
- Can i make changes to my policy online
- Make changes to my policy
- How do i make changes to my cover
- What can i do if im experiencing financial difficulty directly due to coronavirus
- Who are premium credit
- If i pay by direct debit what appears on my bank statement
- How does paying by direct debit work
- How do i manage my payment plan with premium credit
- How can i change the dates my payments come out
- Can i pay annually by direct debit
- When will i get my policy documents
- I havent received my documents
- Do we automatically renew policies
- When will my renewal offer be sent
- I havent received my renewal offer
- I dont want to renew
- How do i make changes to my policy at renewal
- Can i renew online without calling you
- Can i opt out of auto renewal
Articles
- How to Calculate the Percentage of Flat Roof on Your Home
- Steel Framed Houses in the UK: What They Are, Risks, Mortgages and Insurance
- What Counts as ‘Unoccupied’ for Insurance Purposes?
- How to value your home contents
- Black mould in homes: Causes, prevention and when insurance can help
- Subsidence: Causes, signs, remedies and how home insurance responds
- Does wood rot affect home insurance?
- Are timber frame houses more expensive to insure?
- Liability insurance cover for Airbnb’s explained
- Second home council tax rates – 2025
- Top 5 Tips to Boost Your Airbnb Profits
- A Guide to home insurance with lodgers
- Airbnb Guest-Proofing Guide
- UK Probate Explained: A Step-by-step Guide
- Second home tax rules
- What insurance do childminders need?
- Why do home insurance companies ask about criminal convictions?
- Insuring a Second Home
- What insurance do I need to run a business from home
- Does home insurance cover christmas presents?
- Home emergency plus cover explained
- Renewal premiums explained
- Contents Insurance for Students at University
- Protecting Your Property: How to Respond and Claim After Riots in the UK
- How do I insure a house I own but let my family live in?
- Understanding Contents in the Open
- Do you need to pay council tax on a holiday home?
- Understanding holiday home insurance: What you need to know
- Your Guide to the Best Smart Devices for Home Security
- Are you one in five with a poor credit rating?
- Why your claims history could lead to insurance refusal
- Why have I been dropped by my insurance company?
- Keeping your chimney safe
- Is Your Home Ready for Winter
- Will My Home Insurance Cover My House Renovation
- Home Insurance – Quality & Good Value
- Your Guide to Securing Home Insurance With a Criminal Record
- What Is Accidental Damage
- Home Insurance & Flood Cover
- Why Does Running A Business From Home Affect My Home
- Insuring A Property After an Owner Dies
- Home Insurance Legal Cover: Is It Worth It ?
- 5 Tips to Protect Your Empty House
- Why You Need Insurance for Empty Properties
- Do You Pay Council Tax on An Empty Property?
- How Are Listed Buildings Graded in Scotland?
- How to Get A Building on The Heritage List
- What You Need to Know About Owning A Listed Property
- How Much Is Listed Building Insurance?
- Why are buildings listed?
- The Top 5 Most Beautiful Listed Buildings in England
- What is a Certificate of Structural Adequacy